“I woke up to about five inches of water due to a bad ejector pump. After seeing your ad and calling for help, my wife and I could not be happier that we found your company! Your truck showed up promptly and your representatives did a great job. The first day, they worked to get all the water out—2,400 gallons and gave us a lot of good advice about how to handle things. Your company took the time to answer all our questions… we knew we picked the right company to handle our water problem!” 
—Tony Lala

“I just wanted to let your company know that my husband and I were very impressed with not only the quick response from Chicago Water and Fire, but also with the professional manner of Jeremy, who came out to clean up the basement and install the de-humidifier and fans. He is certainly a credit to your company.” 
—Jacqueline Parsa

“I just wanted to write and thank you for the exceptional clean-up job you did on our home. We had sewer back-up and the water covered the entire first floor and basement. Your quick actions and hard work saved us from losing a lot of money and possessions. Your service went above and beyond what we expected. I will let my friends and family know, that should they be in the unfortunate circumstances we were in, to call Chicago Water and Fire Restoration. Thank you so much again!” 
—Lana Scwartz

“Your representatives were wonderful! They were helpful, kind and placed the fans and the dehumidifier with precision. They were informative and gave me a choice, to my convenience, of when I wanted them to return to remove the fans and the dehumidifiers. I hope I never need this type of help again, but if I do, I know who to call and would highly recommend Chicago Water and Fire Restoration to anyone who needs help with emergency restoration service.”
—Mary Leader, Ph.D

"We wanted to write to compliment the excellent service we received from Michael and Arthur.  This was our first experience with a flooded basement and your crew was very empathetic and did an excellent job of explaining the restoration process.  They answered our questions (more than once) and assured us every step of the way.  Michael continued to check in on the basement’s progress and insured everything was proceeding as planned.   Once finished, Michael took the time to walk through the basement to answer our questions.  They were professional and approachable throughout.  I just wanted to commend them for the excellent service they provided throughout the process.  Without hesitation we will recommend Chicago Water & Fire because of your treatment helping us with our loss."
—Carol Stephens

"My husband and I want to compliment the job that Aaron and his crew performed on the water backup of our basement. They were professional yet personal and we were extremely pleased with the job they performed. We wanted this to be known."
—Pamela and Rudy Reyes

"Jeremy and his crew responded to my call promptly and they immediately started bringing in the air blowers. They were very polite and did an excellent job."
—Sybil Timmerman

"I am writing this letter to commend the team of employees from Chicago Water & Fire who worked at our home to correct the damage that Hurricane Irene wrecked upon it.  These three men headed by Michael Tucci and including Alecks Davis and Arthur Rusin turned what was a virtual nightmare to my wife and myself into a manageable situation.  I have nothing but praise for these gentlemen.  They were extremely friendly, yet hard workers, thorough beyond words, who conducted themselves in a most professional manner.  In short, they were a delight to have in our home.  I believe that these three, Misters Tucci, Davis and Rusin should be rewarded with a bonus for their hard work!"
—Theodore Lamotta MD